Printix has recently enhanced our offline print functionally to allow for more robust operation when the Printix cloud is unavailable.
When using secure print we recommend enabling the feature "Allow direct print if offline"
Allow direct print if offline
If checked users, who otherwise must print later, can print directly, while there is no internet connection to the Printix Cloud. This is provided the computer and printer is on the same network, that is the document does not need to be printed via the cloud. On the computer a yellow dot is shown on the Printix Client icon when the Printix Client is in the state Connection failed and cannot register documents with Printix. The Select print method dialog will pop up and allow the user to select Print to submit the document directly to the printer. User and usage data is still collected and then sent to the Printix Cloud once the internet connection is back. Print anywhere does not work while there is no internet connection to the Printix Cloud.
For more details please see our Administrator Manual.