Printix administrators who enabled Azure/Office 365 authentication before October 31, 2016 to allow users to sign in with their Microsoft work or school account.
Use the steps below to check if this is relevant for you:
- Sign in to Printix Administrator, click Menu in the top right corner.
- Click Authentication.
- If the Azure AD tab includes a reference to your Federation metadata document, then this is relevant for you.
We are changing to the new authentication method, because it is what Microsoft recommends and because of these significant advantages:
- Users are automatically assigned to use Printix. Before you had to manually assign users to Printix in the Azure Management Portal. To do this automatically would either require you were licensing the Azure AD Premium edition, or were familiar with Microsoft PowerShell and Graph API, so you could bulk assign users to Printix with use of scripting.
- With the old FederationMetadata.xml file setup you would be reminded by Microsoft in 2 years time, that you had to renew the certificate by generating a new Federation metadata document and then contact us to have it uploaded.
- The new authentication involves very few steps to setup and this can be done entirely within the Printix Administrator. The old method involved minimum 27 steps and Azure Management Portal.
We expect to stop support for the old method by the end of 2016. We will reach out to existing customers, if they have not migrated by that time. We advise customers to migrate as soon as possible.
How to migrate
Once the migration is performed users will be required to sign in to Printix Client, Printix App, and Printix Administrator again. The user will get a new account in Printix with the role as User. You will not be able to see the difference between the new and the old account, as the user's Full name and Email are populated from the Azure AD and is therefore the same as before.
To avoid possible confusion, we recommend that users' existing account is deleted in Printix Administrator prior to enabling the new authentication method. Any pending Print Later or Print Anywhere documents that were created with the user's old account will be deleted. For this reason, it might be a good idea to make the change outside of office hours.
When you make the migration you MUST have signed with email to Printix Administrator. Make sure you do not delete this account!
Please contact us, if you have any questions.
Prepare for migration
- Make an email list of the affected users.
- Send an email to these users and explain that you are migrating to the new method, and they will have to sign in again (once).
- Make a list of the user's who had the role as System manager, so you can give them that role again, once they have signed in after the migration.
Enable the new authentication method
Once you have clicked Save in step 5, you cannot go back.
- Sign in with email to Printix Administrator.
- On the Users page select and delete users (except the user you are signed in as).
- Open the Authentication page.
- On Azure AD tab uncheck Enable Azure/Office 365 authentication.
- Click Save.
- Open the Authentication page again.
- On Azure AD tab check Enable Azure/Office 365 authentication.
You will now see the new page with the Connect button.
- Click Connect.
- On the Microsoft Sign in page:
Enter your work or school account.
- Click Sign in.
- Printix will ask you for permission to:
Sign in as you.
Sign you in and read your profile.
- Click Accept to grant these permissions, so Printix can configure Azure AD integration.
- Click OK if the connection to Azure AD was successful.
- Click Save.
The above is the old Authentication page with reference to the Federation metadata document.
The above is the new Authentication page before clicking Connect.
The above is the new Authentication page after successfully connecting to Azure AD.