Chromebook, Cloud Print API and Android printing was affected. Unprinted documents were printed after the service was brought back up at 09:05 CET. Analysis is being performed and root cause and actions to avoid this in the future will be identified. We apologize for the inconvenience.
- 2022-01-27 08:27 CET
Support request is received.
- 2022-01-27 17:20 CET
This announcement is published and marked as resolved.
- 2022-02-21 07:25 CET
Incident report published below.
- Monitoring of the job-conversion service has been put in place, such that if it becomes responsive an alert will be sent by PagerDuty.
The Printix Team