Printix Client update happens at a slower pace

Since August 29th 2022 (2022-08-29) we have temporarily changed the pace with which we update computers to new Printix Client versions. In the past whenever we made available a new version to a customer, the computers would update within 1-2 hours or as they came online.

As we are updating computers to the new Printix Client version (with the vulnerabilty fixes mentioned in the changelog 2022-05) we have decided to introduce a limit on how many computers can update at any one time. This reduced update pace is simply to avoid the system becoming slow/unresponsive due to the massive updates occuring.

Within a couple of weeks enough computers should have been updated, so we can revert to the normal update pace, where your computers update within 1-2 hours after a new version has been made available.

In our backlog we have a task to handle the burden of updates in a more intelligent way, also to avoid that customers with tens of thousans of computers risk that their network bandwidth is being consumed by the Printix Client updates.

We still have the possibility to update at a higher pace for individual customers. We have the possibility to update at a higher pace for individual customers. Please submit a support request from within your Printix Administrator (that way we automatically get the name of your Printix Home).

Thank you for printing with Printix.

Friendly regards
The Printix Team