We are currently experiencing issues with Printix Cloud. We are working to resolve the issues. We will post updates to this announcement when we have news. Select Follow if you wish to be notified about these updates.
- 2022-05-11 09:15 (CET)
- 2022-05-11 09:21 (CET)
Issue resolved. There may still be a bit of slowness until pending requests have been processed.
- 2022-05-12 13:52 (CET)
Incident report published below.
On 2022-05-11 (Wednesday, May 11th. 2022) at 09:13 AM CET we got the first PagerDuty alert indicating the system was not working as expected. At 09:09 AM CET we got the first support request concerning this. It was quickly established that it was related to a failed deployment.
- Put in place processes to reduce the risk of failed deployments.
- Change setup to allow faster recovery after a restart:
The Printix Team