Chromebook, Cloud Print API and Mobile printing is affected. We apologize for the inconvenience.

• 2022-08-18 11:00 CET
  Support request is received.
• 2022-08-18 11:25 CET
  Job-conversion service becomes responsive again, but job are queued.
• 2022-08-18 11:40 CET
  This announcement is published and marked as resolved and processing is back to normal.
• 2022-09-27 16:10 (CET)
  Incident report published below.

Incident report

The root cause of this incident was that job conversion stopped on a particular node, that did not behave/perform as expected.

Actions

• Replace the node with the job conversion service that failed.

Friendly regards
The Printix Team