Sign in with Email. If you get Sign in session expired it can either be because you did not enter the username and password in a timely matter, or because one or both of these were wrong. To resolve, close the browser tab and try to sign in again in a timely matter and with the correct username and password. If you suspect your password is wrong, the select Forgot password.
Printix App for Android and iOS/iPadOS. Localization is not complete. The instructional texts shown to use the camera with a capture workflow, is available in English only.
Printix App. In Firefox browser the History - Capture page may show continuous loader icon. To resolve use the browsers Refresh (F5) function.
Printix Capture Ricoh may fail when scanning large documents (has been seen with 130 page document). In Printix Administrator History you may see message like: Error: Capture failed (Processing and creation of PDF). Reason: Failed processing scanned files...
Printix Capture Ricoh may fail when scanning large documents and the network connection between the printer and the Printix Client computer is slow so the transfer can not be accomplished within 10 minutes.
If you get a blank screen or are no longer able to access the Printix Administrator (acme.printix.net/admin), then you should clear browsing data.
Documents submitted via Universal Print are tracked as 1-page documents.